Frequently Asked Questions – DIZYEDC

Frequently Asked Questions

About Our Products

Q: What is EDC?

A: EDC stands for "Everyday Carry" — items you carry with you every day. Our fidget toys are designed to be pocket-sized, durable, and satisfying to use whenever you need to focus, relax, or keep your hands busy.
Q: Are these fidget toys suitable for ADHD/anxiety?

A: Yes! Many of our customers use our products to help with focus, anxiety, ADHD, and sensory needs. The smooth, repetitive motion can be naturally calming and help you stay in the zone.
Q: How long do the spinners spin?

A: Spin time depends on the specific model and bearing quality. Our premium spinners typically spin 2-5 minutes with a good flick. All bearings are precision-made for smooth, long-lasting rotation.
Q: What are your products made of?

A: Most of our fidget toys are made from premium aluminum alloy, stainless steel, or high-quality engineering plastic. We focus on products that feel solid, durable, and satisfying to hold.

Shipping & Returns

Q: How long does shipping take?

A: Processing takes 1-3 business days. US standard shipping arrives in 7-14 business days. International delivery takes 14-25 business days depending on your location.
Q: Do you offer free shipping?

A: Yes! Free standard shipping on all US orders over $35.
Q: What is your return policy?

A: We offer a 30-day money-back guarantee. If you're not satisfied, email us at support@dizyedc.com with your order number to initiate a return.
Q: How do I track my order?

A: Once your order ships, you'll receive a tracking number via email. You can use this number on the carrier's website to track your package.

Orders & Payment

Q: What payment methods do you accept?

A: We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Q: Can I cancel or modify my order?

A: Orders can be modified or cancelled within 24 hours of placement. After that, your order has likely already been processed for shipping.

Still have questions? Contact us → support@dizyedc.com